Shipping

US Domestic Shipping

Shipping cost are calculated based on the weight of your order and will be displayed at checkout before your purchase is completed.

All Hannah Objects pieces are handmade to order.

• Candles: Please allow 2-3 business days for production.

• Vases: Please allow up to 7 business days for production.

Orders will be shipped as soon as possible after production is complete. Processing times do not include weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

International Shipping

International orders are not charged U.S. sales tax at checkout.

Your order may be subject to import duties, taxes, and custom fees imposed by your destination country. These charges are the responsibility of the customer and are collected upon delivery. For more information, please contact your local customs office.

Orders refused, unclaimed, or returned due to unpaid duties, taxes, or refusal of delivery are not eligible for a refund.

Returns & Damaged Items

Because each piece is handmade to order, all sales are final. We do not accept return or exchanges unless an item arrives damaged.

If your order arrives damaged, please email info@hannahobjects.com within 7 days of delivery. Please include your order number and photographs of the damaged item and its original packaging.

Once your claim has been reviewed and approved, we will provide a prepaid return shipping label and arrange for a replacement or refund, depending on the circumstances.

Lost or Stolen Packages

Once an order has been shipped and tracking information has been provided, Hannah Objects is not responsible for delays, lost, or stolen packages caused by the shipping carrier.

If you experience an issue with delivery, we recommend contacting the shipping carrier directly using your tracking information. We are happy to assist whenever possible.